"If you want to run a successful call center, there
are lots of things that are nice to have, but there are 3 things
you MUST HAVE
phones, people, and Dave Worman's books."
-Dale Nabors; V.P. Telemarketing,
The Dwyer Group
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"MOTIVATING WITHOUT MONEY" |
Cashless Ways to Stimulate
Maximum Results, Raise Morale, and Lower Turnover With Your Telephone
Sales and Service Personnel |
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The belief that handing over cash is the best
or only motivator of salespeople will cost you valuable time,
revenue, income, personal and corporate goals, employees, and,
if you're not careful, your own job. In this book, veteran motivator
and telesales manager, Dave Worman, shows you his 17 proven steps
to maximum motivation that have nothing to do with raises, bonus
checks, or handing out $20 bills. You'll learn, |
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